Arrow Express based in Cambridge provides a same day courier service. Historically, tracking the whereabouts of vehicles – crucial to the efficient running of a courier operation – was carried out manually using an A board.
Since the implementation of the VeriLocation Personal Tracking application provided on BlackBerry 8800 Mobile devices, Arrow Express have realised significant improvements in the running of their operation as well as significant cost savings. These include....
- anual tracking gone, vehicle whereabouts now presented by a web based interface.
- No need to keep ringing drivers to ascertain their location saving money on phone bills.
- No bogus journeys and route planning and training implemented to improve efficiency
- Automated time sheets saving administration time every month
- Lone worker duty of care compliance
- Fuel savings
- Labour savings, more jobs per day
- Insurance costs reduced
- Overheads down
- Improvised customer service